My Tech Support

Call My Tech Support
1-855-814-9702
About My Tech Support
Free Check up
Connect Me
Optimize Me
Restore Me
Subscribe Me

About My Tech Support

My Tech Support provides you with immediate technical support. A live expert can help with advice and solutions to your personal computing issues.

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Availability

Experts available 365 days a year from 8:00 AM – 10:00 PM EST

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Network

We can help you

  • Protect your PC from hackers.
  • Install or update anti-virus software.
  • Optimize Internet and browser settings.
  • Set up tablets or smart phones.
  • Back up your data.
  • Troubleshoot your PC to printer connection. And more...

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My Tech Support performs a host of services FREE of charge.

  • Free PC diagnostic…watch while we remotely access your PC safely and securely.
  • We’ll find out why your PC may not be performing at its best and offer solutions.

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My Tech Support

Plans for every problem

  • If something needs fixing, you decide what action to take.
  • No commitment unless you decide.
  • If we know we can’t fix it, you don’t get charged.

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Closer look

Your safety is important

  • Information you share is only used to provide you affordable and reliable technical assistance.

Free Check Up For Registered Users

We’re here to help you solve your technical problems. Diagnosis is done free of charge for registered users!

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Availability

We’re here every day from 8:00 AM – 10:00 PM EST to help. Call and let us help you.

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Network

FREE PC diagnostic

  • With your consent, we’ll remotely access your PC safely and securely.
  • You can watch us while we work.
  • We’ll find out why your PC may not be performing at its best and offer solutions.

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We have plans for every problem

  • If something needs fixing, you decide what action to take.
  • No commitment unless you decide.
  • If we know we can’t fix it, you don’t get charged.

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My Tech Support

A closer look

  • Secure remote access allows us to identify your issue.
  • Your time is valuable. Don’t wait on the phone while we work.
  • We’ll keep you informed of what we do and let you know once we’re done.
  • You don’t need to download any scanning devices.

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Need advice?

  • Is your PC running slowly?
  • Unsure about how to set up a new mobile device?
  • Wondering about compatibility of devices?
  • Our technical experts are versed in a wide range of technical issues.

Connect Me

We’ll help you install and connect your devices, and configure and secure your home network.

‍Service Fee: $40

Home Devices

PC and Devices

  • PC
  • Laptop
  • Printer
  • Camera with PC

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Network

Mac

  • iPod
  • Mac Book Pro

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Mobile Devices

Home Network

  • Wireless networking
  • Wired networking
  • Router/Modem
  • Printer
  • Networking Adapters

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Other

Devices

  • Tablet
  • Smartphone

‍What We Do‍

  • Connect a PC, tablet, or laptop to as many as four other devices.
  • Configure your wired or wireless network.
  • Assist you with basic router configuration and settings.
  • Secure your network and Internet connectivity.

What We Don't Do

  • Set up advanced file sharing over external networks.
  • Configure VPN and VoIP.
  • Configure print servers, hardware firewall or home alarm systems.
  • Configure business-class routers such as Cisco and Juniper.

Optimize Me

If your PC is running slow, we’ll help you optimize its performance and get it back to top speed. Consider this a tune-up service for your devices.

Service Fee: $70

Home Devices

PC and Devices

  • PC
  • Laptop
  • Tablet
  • Smartphone
  • Printer

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Network

Mac

  • iPod
  • Mac Book Pro

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Mobile Devices

Home Network

  • Wireless networking
  • Wired networking
  • Router/Modem
  • Printer
  • Networking Adapters

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Other

Other

  • Gaming systems

What We Do

  • Remove unnecessary programs, processes and systems.
  • Optimize Internet and browser settings.
  • Update your operating system.
  • Retrieve valuable hard drive space.
  • Schedule automatic defragmentation and bad sector checks.
  • Schedule critical Windows and service pack updates.

What We Don't Do

  • Reinstall the operating system on your PC.
  • Back up your data.
  • Troubleshoot advanced operating system and driver issues.
  • Download and install security products.

Restore Me

In today’s world of frequent cyber attacks, our Restore Me service will show you how to protect you and your data. If your device has a virus, we’ll find it and remove it. If we know we can’t fix it, you don’t get charged.

Service fee: $99

Home Devices

PC and Devices

  • PC, Laptop
  • Tablet
  • Mac
  • Smartphone
  • Printer

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Network

Home Network

  • Wireless networking
  • Wired networking
  • Router/Modem
  • Printer
  • Networking Adapters

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Mobile Devices

Security

  • AntiVirus
  • PC Security
  • Router/Modem
  • Firewall

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Other

Other

  • Protect your data
  • Security techniques

What We Do

  • Perform a comprehensive scan of your computer.
  • Detect and delete virus, malware and spyware.
  • Protect your data and personal information from theft.
  • Enhance system security and performance.
  • Stop annoying pop-up ads.

What We Don't Do

  • Recover files corrupted or deleted by malware.
  • Register and renew your personal security software.
  • Install AntiVirus software solutions.

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Subscribe Me

Subscribe to My Tech Support for expert year-round technical support whenever you need it.

Service Fee: $130

Home Devices

PC and Devices (Coverage for 4 devices)

  • PC, Laptop
  • Tablet
  • Mac
  • Smartphone
  • Printer

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Network

Security

  • AntiVirus
  • Wire networking
  • PC Security
  • Printer
  • Firewall

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Network

Applications

  • Microsoft Office
  • Google Doc
  • Adobe
  • OpenOffice

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Mobile Devices

Home Network

  • Wireless networking
  • Wired networking
  • Router/Modem
  • Printer
  • Networking Adapters

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Other

Mobile Devices

  • Android
  • iPhone, iPod
  • Blackberry
  • Samsung
  • Windows Mobile

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Other

Internet and VoIP

  • Email
  • Browsers
  • ISP
  • Online Chat
  • VoIP

What We Do

  • Provide unlimited technical support for four devices.
  • Remove virus and malware.
  • Reinstall your operating system and help you upgrade.
  • Set up and support electronic devices.
  • Provide access to unlimited how-to reference material.

What We Don't Do

  • Support development of drivers and applications.
  • Support pirated software.
  • Install physical hardware.
  • Support unauthorized copying of media, such as movies and music.
  • Offer troubleshooting steps that aren’t recommended by the manufacturer.